FAQ

 

1. How do I clean my Couch Petatoes products?

• For cleaning instructions specific to each product, please refer to the care label or product description. In general, most of our products are machine washable or can be wiped clean with a damp cloth.

2. What is your return policy?

• We offer a hassle-free return policy for unused and undamaged items within 30 days of purchase. Please visit our Returns & Exchanges page for more information on how to initiate a return.

3. Do you ship internationally?

• Yes, we ship our products internationally. Shipping rates and delivery times may vary depending on your location. Please refer to our Shipping Policy page for more details.

4. Can I track my order?

• Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

5. How can I contact customer support?

• For any inquiries or assistance, please email our customer support team at info@couchpetatoes.com. We're here to help!